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Services overview

How a health system connected HR and payroll with 30+ interfaces

A public healthcare system with 4,000+ employees connected SAP SuccessFactors to its payroll platform using SAP Integration Suite. Over 8 months, a team of 4 delivered 30+ interfaces covering recruitment, onboarding and payroll, enabled real-time data synchronization, and led a stable Go-Live. The program received an integration innovation award.

Organization
A public healthcare system (4,000+ employees, US Midwest)
Industry
Public healthcare system
Size
4,000+ employees
Region
US Midwest
Project type
SuccessFactors and HR Integration, Integration Strategy and Architecture
SAP technology
SAP SuccessFactors, SAP Integration Suite, SAP Cloud Integration, SAP HCM
Other technology
Third-party payroll platform, REST APIs

The challenge

HR and payroll systems were disconnected across the organization, which made recruitment and onboarding complex and left employee data dependent on manual handling. The health system needed accurate, secure data flow between SAP SuccessFactors and its payroll platform, and a dependable Go-Live for critical HR systems.

Results

30+
Integrations enabled across HR and payroll systems
100%
Payroll integration between the payroll platform and SAP SuccessFactors
Awarded
Integration for Business innovation category

Questions

How many interfaces were delivered for the health system?

The team developed 30+ integration interfaces across HR and payroll systems. They covered recruitment, onboarding and the payroll integration between SAP SuccessFactors and the third-party payroll platform, and were built with SAP Integration Suite.

How long did the SAP SuccessFactors integration project take?

The project ran for 8 months with a team of 4 members. It covered architecture design, interface development, Go-Live leadership and post-go-live stabilization, and ended with documentation and reusable integration components.

What changed for HR operations after the integration?

HR and payroll data became more accurate and reliable, and real-time synchronization reduced manual intervention. Recruitment and onboarding processes were streamlined, and the Go-Live of the HR systems was stable and successful.

Read the full story

  • The full challenge and how our experts approached it
  • Deliverables and the technology landscape
  • Results, role, team size and duration
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