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Services overview

S/4HANA Public Cloud and ServiceNow

Integration failures and SAP service requests are tracked outside the service desk, so tickets and change records lag behind. This package gives your team a starting structure for the integration, applied with our senior SAP experts.

SAP product
SAP S/4HANA Cloud Public Edition
Systems
SAP S/4HANA Cloud Public Edition ↔ ServiceNow
Process
IT service management

What does the S/4HANA Public Cloud and ServiceNow accelerator do?

  • Operations teams work in the service desk they already use
  • Every integration incident has a ticket and an owner

What problem does it remove?

Integration failures and SAP service requests are tracked outside the service desk, so tickets and change records lag behind.

Which systems does it connect?

SAP S/4HANA Cloud Public Edition ↔ ServiceNow

Which business process does it support?

IT service management

What is included?

  • Incident creation from integration and SAP events
  • Change record linkage for releases
  • Status updates between SAP operations and ServiceNow

How do we get started?

Book a demo. We confirm scope, systems and timing for your landscape in a short consultation before any work starts.

Frequently asked questions

What does the S/4HANA Public Cloud and ServiceNow accelerator do?

The S/4HANA Public Cloud and ServiceNow accelerator is an integration package from ABusiness for it service management. Integration failures and SAP service requests are tracked outside the service desk, so tickets and change records lag behind. This package gives your team a starting structure for the integration, applied with our senior SAP experts.

Which systems does the S/4HANA Public Cloud and ServiceNow accelerator connect?

It connects SAP S/4HANA Cloud Public Edition and ServiceNow.

Which business process does the S/4HANA Public Cloud and ServiceNow accelerator support?

It supports it service management. Operations teams work in the service desk they already use.

What is included in the S/4HANA Public Cloud and ServiceNow accelerator?

It includes incident creation from integration and SAP events, change record linkage for releases, and status updates between SAP operations and ServiceNow.

How do we get started with the S/4HANA Public Cloud and ServiceNow accelerator?

Book a demo. We confirm scope, systems and timing for your landscape in a short consultation before any work starts.

Talk to an SAP integration expert

Tell us about your landscape and the decision in front of you. An expert will reply with a clear next step for Projects, Accelerators or Software.