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How a global tech company unified HR and payroll via 40+ interfaces

A global cloud-led data software company with 12,000+ employees standardized its HR and payroll integration. An SAP integration architect led a 3-person team over 15 months, building 40+ interfaces on SAP Integration Suite. HR and payroll data flows now run 4x faster, with full payroll coverage.

Organization
A global cloud-led data software company (12,000+ employees, US)
Industry
Technology / data management software
Size
12,000+ employees
Region
US West Coast
Project type
SuccessFactors and HR Integration, Integration Strategy and Architecture
SAP technology
SAP SuccessFactors, SAP Integration Suite, SAP Cloud Integration
Other technology
Legacy on-premise HR platform, Outsourced global payroll provider, REST APIs

The challenge

The company ran HR across SAP SuccessFactors, a legacy HR platform and an outsourced payroll provider, with no standard data flow between them. It needed a secure, scalable integration architecture to support global payroll and workforce operations.

Results

40+
Integration interfaces across HR and payroll systems
4x
Faster processing of HR and payroll data flows
100%
Payroll integration across the provider and global systems

Questions

What did the company change in its HR integration landscape?

It replaced fragmented HR and payroll connections with standardized integration patterns on SAP Integration Suite. SAP SuccessFactors now exchanges data with the legacy HR platform, the outsourced payroll provider and other external systems through 40+ interfaces.

What results did the project deliver?

HR and payroll data flows run 4x faster, and payroll integration covers the provider and global systems at 100%. Employee data is more accurate and reliable, and the architecture scales with workforce operations.

How large was the delivery team and how long did it take?

A 3-person team delivered the program in 15 months. The SAP integration architect led the design, change management and mentoring of the HR integration teams.

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