How a workforce management provider unified 37+ SAP integrations
A US workforce and vendor management provider with 900+ employees worked with an implementation partner to define an integration and API strategy for SAP S/4HANA Public Cloud. The team built 37+ integrations, consolidated legacy systems, and established an Integration Center of Excellence, achieving 10x faster processing.
- Organization
- A US workforce and vendor management solutions provider (900+ employees)
- Industry
- Workforce management solutions
- Size
- 900+ employees
- Region
- US South
- Project type
- Integration Strategy and Architecture, S/4HANA Integration, Integration CoE and Governance
- SAP technology
- SAP S/4HANA Public Cloud, SAP Integration Suite, SAP Cloud Integration, SAP SuccessFactors
- Other technology
- Applicant tracking system, Benefit provider platforms, Financial institution interfaces, DevOps tooling add-on for SAP integration
The challenge
Disparate legacy systems across workforce and financial platforms had grown without a unified integration or API strategy, and connections to financial institutions added further complexity. The company needed a scalable architecture aligned with SAP S/4HANA Public Cloud and one standard way of building integrations across the enterprise.
Results
- 37+
- Integrations across enterprise systems
- 10x
- Faster processing across integration and API flows
Questions
What integration strategy did the company adopt for SAP S/4HANA Public Cloud?
It adopted a single enterprise-wide integration and API strategy built on SAP Integration Suite. The strategy replaced ad hoc connections between legacy systems and set common practices for financial institutions, HR, recruiting, and benefit platforms.
Why was an Integration Center of Excellence established?
The company needed consistent governance and standards across all integrations. The CoE framework defines best practices and advisory support, so new integrations follow the same architecture as the S/4HANA transformation proceeds.
What results did the integration program deliver?
The program delivered 37+ integrations across enterprise systems and 10x faster processing across integration and API flows. It also consolidated legacy systems into the SAP technology stack and improved connectivity with financial and external platforms.
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- The full challenge and how our experts approached it
- Deliverables and the technology landscape
- Results, role, team size and duration
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