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Services overview

How an US utility migrated 100+ integrations to SAP PO 7.5

A US utility provider with 2,500+ employees replaced legacy third-party middleware with SAP Process Orchestration 7.5. A 10-person team migrated 100+ integrations over 24 months and defined a standard integration architecture. Integration operating costs fell 35%, total cost of operation is 3x lower, and critical utility data now moves in real time.

Organization
A major US utility provider (2,500+ employees, US West)
Industry
Electric utility
Size
2,500+ employees
Region
US West
Project type
PI/PO to Integration Suite Migration, Integration Strategy and Architecture
SAP technology
SAP Process Orchestration 7.5, SAP Integration Suite, SAP Cloud Integration, SAP BTP, SAP SuccessFactors, SAP Enterprise Asset Management, SAP Governance, Risk, and Compliance
Other technology
Legacy third-party enterprise middleware, Physical security and access management platform

The challenge

The utility ran a complex integration landscape on aging third-party middleware that was costly to maintain and hard to scale. It needed reliable, real-time data exchange for critical operations and had to modernize the platform with minimal disruption.

Results

100+
Interfaces migrated successfully
35%
Cost reduction in integration operations
3x
Lower total cost of operation

Questions

How many integrations were migrated in this utility project?

More than 100 integrations were moved from a legacy third-party middleware platform to SAP Process Orchestration 7.5. The work ran for 24 months with a team of 10 and was delivered with minimal disruption to utility operations.

What results did the utility achieve after the migration?

Integration operating costs dropped 35%, and total cost of operation is 3x lower. Mission-critical integrations are more reliable, system performance improved, and the new architecture gives the utility a scalable base for future digital initiatives.

Which systems were connected in the new integration landscape?

The landscape links SAP and non-SAP systems, including SAP SuccessFactors, SAP Enterprise Asset Management, SAP Governance, Risk, and Compliance, and a physical security and access management platform. Real-time interfaces serve both utility operations and enterprise functions.

Read the full story

  • The full challenge and how our experts approached it
  • Deliverables and the technology landscape
  • Results, role, team size and duration
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