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PI/PO to Integration SuiteA governed migration with proven templatesAPI managementReusable APIs with lifecycle controlsEvent-driven integrationSystems that react to business eventsSuccessFactors and HRPayroll, benefits and HR systems connectedB2B and EDIStandard maps and visibility of every documentIntegration CoE and governanceStandards, roles, approvals and monitoringDevOps and CI/CDVersion control and safer releasesCustomer storiesResults from SAP integration programs

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How a global tech company handles 87M+ daily API calls securely

A global technology company with 6,500+ employees consolidated fragmented integration platforms into one enterprise API gateway built on SAP API Management and a third-party gateway. Over 18 months, an 11-person partner team delivered 200+ reusable APIs. The platform now handles 87M+ calls per day and onboards partners 10x faster.

Organization
A global technology company (6,500+ employees, US)
Industry
Technology and process automation
Size
6,500+ employees
Region
US West Coast
Project type
API Management Strategy, Integration CoE and Governance, DevOps and CI/CD for SAP Integration
SAP technology
SAP Integration Suite, SAP Cloud Integration, SAP API Management, SAP BTP
Other technology
Third-party enterprise API gateway, REST APIs, OAuth and JWT security, CI/CD pipelines

The challenge

Integration platforms differed from one business unit to the next, which created duplicated effort and no central view of API security, performance or usage. The company also struggled to scale integrations for partners and external consumers.

Results

87M+
API calls per day
10x
Faster partner onboarding via APIs
100%
Centralized API security

Questions

How did the company standardize API security across business units?

It placed all API exposure behind an enterprise API gateway built on SAP API Management and a third-party gateway. Central policies cover OAuth, JWT and throttling, so every API follows the same controls and security is centralized at 100%.

What changed for partner onboarding?

An API-first strategy and a library of 200+ reusable APIs for SAP and non-SAP systems let partners connect through existing assets instead of custom builds. Partner onboarding became 10x faster.

How are APIs managed after go-live?

A lifecycle management and governance framework, supported by CI/CD pipelines, controls how APIs are built, released and retired. Monitoring and analytics give teams visibility into performance and usage across the platform.

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