How a higher education software provider built 73+ SAP interfaces
A leading higher education software provider engaged a single SAP BTP architect to design its integration architecture around SAP S/4HANA Public Cloud and SAP Subscription and Billing. Over 11 months the project delivered 73+ interfaces, including SAP to CRM workflows, and doubled the speed of data exchange across platforms.
- Organization
- A leading higher education software and services provider (4,000+ employees, US)
- Industry
- Education technology and software
- Size
- 4,000+ employees
- Region
- US South
- Project type
- Integration Strategy and Architecture, S/4HANA Integration, Event-Driven Integration
- SAP technology
- SAP S/4HANA Public Cloud, SAP Subscription and Billing, SAP BTP, SAP Integration Suite, SAP Master Data Integration, SAP Event Mesh, SAP API Management
- Other technology
- CRM platform, REST APIs, Cloud data integration platform, Professional services automation platform, Academic systems
The challenge
The company ran a complex landscape of academic, financial and enterprise systems that had to connect reliably to SAP, with no standard integration patterns or documentation in place. The architecture also needed to scale and adapt as higher education system requirements evolved.
Results
- 73+
- Interfaces developed across enterprise systems
- 2x
- Faster data exchange between SAP and external platforms
- 11 months
- Delivery duration
Questions
What did the integration project deliver?
It delivered an SAP BTP based integration architecture and 73+ interfaces between SAP and external academic and enterprise systems. This included SAP to CRM integration for enterprise workflows, supported by technical specifications, testing, deployment and troubleshooting.
Which SAP technologies were used?
The work centered on SAP BTP with SAP Integration Suite, SAP Master Data Integration, SAP Event Mesh and SAP API Management. These connected SAP S/4HANA Public Cloud and SAP Subscription and Billing to external platforms.
What results did the company achieve?
Data exchange between SAP and external platforms became twice as fast. The company also gained a scalable, maintainable integration architecture with standardized patterns and documentation, which improved reliability and operational efficiency.
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- Deliverables and the technology landscape
- Results, role, team size and duration
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