How a global jewelry brand runs 1M+ daily events in real time
A global luxury jewelry brand replaced its legacy integration approach with an event-driven message processing engine built on SAP Advanced Event Mesh and SAP Integration Suite. The platform now handles 1M+ daily messages across orders, invoices, shipments, and deliveries, with 2x faster processing and 100% message reliability.
- Organization
- A global luxury jewelry brand (37,000+ employees) selling in 100+ countries through retail and digital channels
- Industry
- Retail / Luxury Goods
- Size
- 37,000+ employees
- Region
- US Northeast
- Project type
- Event-Driven Integration, PI/PO to Integration Suite Migration, S/4HANA Integration
- SAP technology
- SAP Integration Suite, SAP Cloud Integration, SAP Process Orchestration, SAP S/4HANA, SAP Advanced Event Mesh
- Other technology
- REST APIs, IDoc, OData services, Point-of-sale systems, Distributed retail systems
The challenge
The company handles high volumes of global orders, invoices, shipments, and deliveries, and its existing integration layer could not process millions of daily transactions in real time. Integration across SAP S/4HANA, point-of-sale, and distributed retail systems added complexity and limited visibility across the global supply chain.
Results
- 1M+
- Messages and events orchestrated daily
- 2x
- Faster processing for orders, invoices, and shipments
- 100%
- Message reliability across the event-driven architecture
Questions
Why did the company use SAP Advanced Event Mesh for global messaging?
The business needed real-time, high-volume messaging between SAP S/4HANA and downstream systems. SAP Advanced Event Mesh provides event-driven distribution that scales with transaction volume, so orders, invoices, shipments, and deliveries move without waiting on batch-style processing.
What results did the event-driven architecture deliver?
The platform orchestrates 1M+ messages and events daily, processes orders, invoices, and shipments twice as fast, and maintains 100% message reliability. Teams also gained real-time visibility across the global supply chain.
Which interface types were covered in the project?
The solution integrated orders, invoices, shipments, and delivery processes using REST APIs, IDoc, and OData services. SAP S/4HANA served as the core system, connected to point-of-sale and distributed retail systems through the event mesh.
Read the full story
- The full challenge and how our experts approached it
- Deliverables and the technology landscape
- Results, role, team size and duration
- A PDF you can share with your team
We use your details to send this and to follow up about it. Nothing else.
Talk to an SAP integration expert
Tell us about your landscape and the decision in front of you. An expert will reply with a clear next step for Projects, Accelerators or Software.
