Support & Monitoring
Around the clock health checks, meaningful alerts and quick triage across SAP and connected systems.
What the agent does
- Watches interface health around the clock
- Checks every tenant and environment in one place
- Groups related failures into one actionable alert
- Alerts your team in Teams, Slack or ServiceNow
- Opens triage with the likely cause attached
- Warns your team before business users notice
- Acts on production only with your go-ahead
What the Support & Monitoring agent delivers
Problems found first
Your team hears about issues before business users do.
Less alert noise
Related failures grouped into one actionable alert.
Faster triage
Each alert arrives with the likely cause and affected interfaces.
Clear service health
Health and trends per interface, system and team.
The controls around it
- Alert routing follows the ownership you define
- Actions on production need approval
- Every alert and response is recorded
Works closely with
Error HandlingFailed messages tracked, explained and reprocessed under rules you approve, with the root cause recorded.DevOpsPredictable deployments, transports and release pipelines across environments, with checks and approvals at each step.SecurityRoles, keys and certificates kept under control, with expiring items flagged before they cause outages.
See Spanovix on your landscape
A short working session with our team, focused on your interfaces, your controls and your goals.